Massachusetts News

Update on COVID-19 and Spectrum On-site Monitoring

Good Morning,

As a follow-up to the message we sent several weeks ago, we remind you that Spectrum has suspended on-site monitoring at the direction of DHCD.

Many of you have shared your COVID-19 procedures and updates; DHCD is confident that you have implemented temporary measures and accommodations to best protect residents and staff. We remind you that DHCD supports and expects the suspension of in-person recertification meetings, annual unit inspections and group gatherings in common areas. DHCD encourages and expects other reasonable site efforts that facilitate social distancing, site hygiene, and alternative ways to effectively meet resident needs, etc. DHCD urges annual recertification exercises to be delayed until it is mutually convenient and safe (for staff and residents) to collaborate on this administrative task.

You are leaders in providing decent, safe and sanitary housing. Your compassion and creativity are critical to successfully emerging from this extraordinary time. This is not a time for evictions, late rent fees, or rent increases. Please be prepared to provide referrals for necessary supportive services, including VAWA resources and accommodations. Please assure residents, as applicable.

We are partners. If you have questions or concerns, please contact us and/or DHCD.

Thank you

Published

March 31, 2020

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